Terms of Service

Last updated: February 23, 2026

1. Acceptance of Terms

By accessing or using the JustWorkflowIt platform at justworkflowit.com (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Service

JustWorkflowIt is a workflow orchestration platform that enables you to define multi-step workflows in JSON, register and version them, submit jobs for execution, and monitor execution in real time. The Service includes:

  • Workflow Management: Registration of workflow definitions with immutable versioning, step configuration, and input/output schemas
  • Job Execution: Submission and orchestration of jobs, including parent-child job hierarchies, external event handling, and resource pool scheduling
  • Execution Monitoring: Real-time visibility into step-level execution including inputs, outputs, timing, errors, and accumulated state
  • Organization Management: Multi-tenant organizations with role-based access control, custom roles with fine-grained permissions, and API authentication tokens
  • Marketplace: A platform for publishing, discovering, and consuming shared workflow listings
  • API Access: A type-safe API with auto-generated TypeScript SDK for programmatic integration

3. Accounts and Organizations

3.1 Account Registration

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must promptly notify us of any unauthorized use.

3.2 Organizations

Workflows, jobs, and data are scoped to organizations. You may create or join organizations. Organization owners and administrators are responsible for managing membership, roles, and permissions within their organization.

3.3 API Authentication Tokens

You may create API authentication tokens for programmatic access. Tokens inherit the permissions of their assigned role. You are responsible for securing your tokens and must revoke any compromised tokens immediately.

4. Subscription Plans and Billing

4.1 Plans

The Service is offered under tiered subscription plans (Free, Plus, Pro) with varying limits on daily job submissions, concurrent jobs, organization members, job retention periods, and feature access. Current plan details and pricing are available on our Pricing page.

4.2 Usage Limits

Each plan includes limits on daily job submissions and concurrent job execution. When you reach your daily job limit, new submissions will be rejected until the next calendar day. Running jobs will continue to completion. Concurrent job limits are enforced through resource pool scheduling.

4.3 Billing and Payment

Paid subscriptions are billed monthly via Stripe. You authorize us to charge your payment method on file for recurring subscription fees. Upgrades take effect immediately; downgrades take effect at the start of the next billing cycle. All fees are non-refundable except as required by law.

4.4 Plan Changes

We reserve the right to modify plan features, limits, or pricing with 30 days' notice. Existing subscribers will be notified via email before any changes to their current plan take effect.

5. Workflow Execution

5.1 Workflow Definitions

You are solely responsible for the content and logic of your workflow definitions, including step configurations, input/output schemas, and any code executed within steps. Workflow versions are immutable once registered — they cannot be modified, only superseded by new versions.

5.2 Job Execution

We will make commercially reasonable efforts to execute submitted jobs reliably and in a timely manner. However, we do not guarantee specific execution times or that jobs will complete without interruption. Jobs may fail due to step errors, timeout conditions, or infrastructure issues.

5.3 Parent-Child Jobs

Workflows may spawn child jobs using RunChildJob steps. Parent jobs are responsible for their child job hierarchies. Child job failures may propagate to parent jobs depending on your workflow configuration. Child job orchestration is available on Plus and Pro plans.

5.4 External Events

Workflows may pause to wait for external events. You are responsible for sending the required events via the API. Paused jobs consume concurrent job slots until resumed or cancelled.

5.5 Data Retention

Job execution data (inputs, outputs, step results, logs) is retained according to your subscription plan's retention period. After expiration, execution data is permanently deleted. You are responsible for exporting any data you wish to retain beyond your plan's retention period.

6. Marketplace

6.1 Overview

The JustWorkflowIt Marketplace allows organizations to publish workflow listings for other users to discover and consume. Marketplace participation is subject to the terms in this section in addition to all other Terms.

6.2 Publishing Listings

Publishers may create marketplace listings linked to their registered workflows. Each listing includes metadata (name, description, category), a linked workflow version, and pricing configuration. Listings must be submitted for review and are subject to our content and quality guidelines. We reserve the right to reject, remove, or suspend any listing at our discretion.

6.3 Consuming Listings

Consumers may grant their organizations access to marketplace listings. Consuming a listing allows you to submit jobs using the listed workflow. Usage of consumed listings counts toward your organization's subscription plan limits (daily jobs, concurrent jobs). Marketplace access requires a Pro subscription plan.

6.4 Pricing and Billing

Publishers set pricing for their listings, which may include per-job fees or other pricing models. Consumers are billed for marketplace usage in addition to their subscription fees. All marketplace transactions are processed through Stripe. Pricing changes by publishers take effect for new job submissions only — jobs already submitted are charged at the price in effect at submission time.

6.5 Publisher Payouts

Publishers receive payouts for marketplace revenue through Stripe Connect. To receive payouts, publishers must complete Stripe Connect onboarding, including identity verification and bank account setup. Payouts are subject to Stripe's processing times and terms. JustWorkflowIt retains a platform fee from each transaction as specified in the marketplace billing configuration. Publishers are responsible for any taxes owed on marketplace income.

6.6 Publisher Responsibilities

Publishers represent and warrant that:

  • They have all necessary rights to publish and distribute their workflow listings
  • Their listings accurately describe the workflow's functionality, inputs, and outputs
  • Their workflows do not contain malicious code, violate third-party rights, or breach applicable laws
  • They will maintain published workflow versions in working condition or clearly mark them as deprecated

6.7 Billing Overrides

JustWorkflowIt may apply billing overrides to specific marketplace listings for promotional, partnership, or operational purposes. Such overrides are at our sole discretion.

7. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law, regulation, or third-party rights
  • Submit workflows designed to exploit, harm, or disrupt the Service or its infrastructure
  • Attempt to bypass subscription plan limits, rate limits, or security controls
  • Use automated means to create accounts, submit excessive jobs, or scrape the Service
  • Publish misleading, fraudulent, or harmful content on the Marketplace
  • Reverse engineer, decompile, or attempt to extract the source code of the Service

8. Intellectual Property

8.1 Your Content

You retain ownership of your workflow definitions, job data, and any content you submit to the Service. By using the Service, you grant us a limited license to process, store, and transmit your content as necessary to provide the Service.

8.2 Marketplace Content

By publishing a listing on the Marketplace, you grant consumers who access your listing a limited, non-exclusive license to execute your workflow as part of the Service. This license does not grant consumers rights to the underlying workflow definition or source code.

8.3 Our Intellectual Property

The Service, including its software, design, documentation, and trademarks, is owned by JustWorkflowIt. Nothing in these Terms grants you rights to our intellectual property except the limited right to use the Service as described herein.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JUSTWORKFLOWIT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

We are not liable for failures or delays caused by circumstances beyond our reasonable control, including but not limited to cloud infrastructure outages, third-party service failures, or force majeure events.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11. Termination

You may terminate your account at any time by contacting us. We may suspend or terminate your access to the Service if you violate these Terms, fail to pay subscription fees, or if we reasonably believe your use poses a risk to the Service or other users.

Upon termination, your right to use the Service ceases immediately. We will retain your data for a reasonable period to allow data export, after which it will be permanently deleted in accordance with our Privacy Policy.

12. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Service at least 30 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Contact Us

If you have questions about these Terms, contact us at support@justworkflowit.com.